1. Current status
Restart Day has not enabled a production account service. The current development build can clear device-local data, but there is no public online account database in operation.
The in-app deletion interface, verification, request acceptance, and immediate public-profile deactivation are implemented. The worker that permanently removes cloud data, private media, push tokens, and account identity is not deployed.
2. Clear device-local data
Open Me, then Settings and Data. In the data section, choose Clear all local data and complete the two confirmations shown on screen.
This clears goals, check-ins, relief records, community preview state, profile data, and local media from the Restart Day namespace. Language, theme, and text-size preferences may remain.
This action does not replace online account deletion. If you later sign in to an online account, use the separate account-deletion entry point.
3. In-app path after online accounts are enabled
- Open Me
- Open Settings and Data
- Open Account or Sign-in and deletion
- Choose Delete account
- Read the impact and enter the confirmation word shown on screen
- Submit the request and retain the confirmation result
4. After a request is accepted
After the server verifies the current session, it accepts one request tied to the authenticated account, immediately deactivates the public profile, and returns a scheduled processing date. The app then signs out and attempts to clear local data.
Before launch, the permanent purge worker must be complete and tested against real accounts, private media, shared content, push tokens, and Sign in with Apple identity.
5. Data that may require retention or anonymization
Shared group ownership, other people's conversation content, completed transactions, reports, moderation, security, and legally required records may not be removed immediately when a request is accepted. The final policy will explain the legal basis, retention period, minimization, and irreversible anonymization used for each category.
6. If the in-app entry point is unavailable
If you cannot sign in, the app will not open, or the deletion request returns an error, contact privacy@qitaostar.cn. Provide the email or Apple private relay address associated with the account, but never provide an Apple ID password or verification code.